Client Successes - Case Study Four

Project: Business revitalisation - spray technology

Background issue

This UK division of a privately owned, market leading German spray technology business needed revitalisation after a long period of stagnation and the ill-health and subsequent premature retirement of the incumbent MD.

Firth Interim Management input

Through the position of managing director, the business was restructured along market sector lines and this resulted in improved customer focus and sales. Senior personnel were then recruited to overcome the long-standing succession problems.

Several business information systems were introduced thus improving professionalism and proactivity of decisions. Overdue capital equipment investments were made resulting in dramatically improved service levels, productivity and quality.

Results

In addition to the improved customer focus, sales and professionalism of the company, at the end of the assignment, a permanent MD was appointed to lead the business into a closer relationship with the parent company.

Endorsements

"The objective of the assignment was to to revitalise the business during a period of transition and difficult market conditions. I have no hesitation in recommending Mr Firth as being thoroughly professional and he would be an asset to any organisation undergoing a period of change."

Walter H Lechler, president, Lechler International GmbH